Accessibility Statement

Our Commitment

RSAAIDIAMONDS is committed to providing a website and consultation experience that is accessible to all visitors, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level published by the World Wide Web Consortium (W3C).

Accessibility Features

The rsaaidiamonds.com site is designed with the following accessibility considerations:

• Semantic HTML structure with appropriate landmarks and headings
• Sufficient color contrast between text and background per WCAG AA standards
• Keyboard-navigable interface with visible focus indicators
• Alternative text for meaningful images and labels for interactive elements
• Descriptive link text rather than generic phrasing
• Resizable text without loss of functionality up to 200%
• Voice input support (where browser permits) for the Dia chat interface
• Text-based fallback for the Dia voice consultant — every spoken response is also displayed as readable text
• No automatic audio playback at page load

Audio and Video Content

Hero and product videos on the site contain no audio track and are decorative supplements to written content. They do not contain information critical to understanding our products. The Dia voice consultant produces synthesized speech but every response is also rendered as text in the chat interface.

Inquiry by Telephone or Email

Customers who prefer to inquire by email rather than through the website chat are welcome to contact info@rsaaidiamonds.com. concierge team responds personally to every inquiry. Telephone inquiries can be arranged by emailing first to schedule a callback.

Known Limitations

We are aware that the following areas of the site may present accessibility challenges and are working to improve them:

• The voice-reactive diamond logo animation is purely decorative; it provides no information and screen readers will skip it
• The starfield background canvas is decorative and not announced to assistive technology
• Some interactive product video placeholders may not yet have full alternative descriptions

Feedback

If you encounter any accessibility barrier on rsaaidiamonds.com or have suggestions for how we can improve, please email info@rsaaidiamonds.com with the subject line "Accessibility Feedback." We aim to respond within five business days.

Compatibility

The site is designed to be compatible with current and recent versions of Chrome, Firefox, Safari, and Edge on desktop and mobile devices. Some advanced features (voice-reactive animation, browser speech recognition) may require modern browsers and microphone permission.

Last updated: May 2026